Privacy Policy for Freya International Schools of Research and Implementation (FISORI)

1. Introduction

Freya International School of Research and Implementation (FISORI) values your privacy and is committed to protecting personal information we collect information about our students, staff, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online services. By accessing or using our website, you agree to this Privacy Policy.

2. Definitions

Personal Information:

Information or opinion about an identified individual, or an individual who is reasonably identifiable.

Sensitive Information:

A type of personal information with stronger legal protections, including information about racial or ethnic origin, political opinions, religious beliefs, and health information.

Health Information:

Information or opinion about an individual's physical, mental, or psychological health.

3. What Information Do We Collect?

We collect the following types of information:

Personal Identification Information:

- Name

- Email address

- Phone number

- Mailing address

- Date of birth

- Nationality

- Gender

Academic Information:

- Educational background

- Grades and transcripts

- Course selections and progress

- Feedback and evaluations

Financial Information:

- Payment details

- Billing address

- Scholarship and funding details

Technical Information:

- IP address

- Browser type and version

- Time zone setting

- Browser plug-in types and versions

- Operating system and platform

4. How Do We Collect This Information?

We collect information in several ways, including:

- Directly from students through forms, applications, and correspondence

- From electronic and paper documentation

- Through our website and online tools

- Via email, phone calls, and other communication methods such as whatsinfo.

- Through authorized information-sharing arrangements with other services

5. Why Do We Collect This Information?

We collect information for the following purposes:

- To provide and maintain our educational services

- To process applications and manage enrollment

- To communicate with students and parents

- To manage financial transactions and payments

- To comply with legal and regulatory obligations

- To improve our services and website

- To conduct research and analysis

6. When Do We Use or Disclose Information?

We use or disclose information in the following circumstances:

- For a primary purpose related to education and administration

- For a related secondary purpose reasonably expected by you

- With your consent, for specific purposes

- When required or authorized by law

- To protect the safety and welfare of individuals

- To comply with court orders, subpoenas, and legal processes

- As de-identified information for research or statistical purposes

7. Unique Identifiers

We may assign unique identifiers to students for record-keeping and administrative purposes, such as student identification numbers and Registration number

8. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Accessing and Updating Your Information

You have the right to access and update your personal information. To do so, please contact our administration office. We will take reasonable steps to ensure that the information we hold is accurate, complete, and up to date.

10. Responding to Complaints

If you have any complaints about how we handle your personal information, please contact our Privacy Officer. We will respond to your complaint in accordance with our privacy complaints process.

11. Canvas Students.

For canvas students, we comply with relevant canvas data protection regulations, including their data privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FISORI

Email: freyainternationalschools@gmail.com

Phone: +232-99699902 (SLE) Tel +256-780852818 (UGA) , Tel +27-608673966 (SA)   Tel +46-707961605 (SWE)

Address: P.O Box 123 FreeTown Sierra-Leone(SLE), P.O Box 159288 Kampala, GPO Uganda(UGA